At Body Face Shop, All purchases are covered by our 30-day unconditional guarantee. If, within 30 days, you customer is not 100% satisfied, you may return the product to us, and we will gladly replace, exchange or refund (less shipping) the full product price to you. NO handling fees!
Shipping & Return Information
All drop ship orders placed before 1pm PST, Monday thru Friday will be processed the SAME business day. Any orders placed after 1 pm PST and on a weekend will be processed the following business day.
Occasionally items ordered together may be shipped separately. 'Out of Stock Item' is any item that is currently out of stock, but will be shipped as soon as it is available. You are not charged additional shipping for back ordered items. If there will be a delay of 2 weeks or longer, we will notify you via email.
We ship the parcel with regular mail.
After the parcel is shipped, you will receive an email notification with a tracking number.
What are handling charges fees? Once the order is captured on-line, the payment method must be verified. The order is then sent to our warehouse, where the product is pulled, packaged and labeled under your business name. These actions refer to the ‘Handling’ part of the charge. Think about all the activities involved in preparing a product for shipping.
We have to:
Most drop shipping companies charge their customers an additional drop ship fee to cover the handling cost. At Body Face Shop, we don't charge you handling fee.
We stand behind our products. At Body Face Shop, all purchases are covered by our 30-day Guarantee. If, within 30 days, you customer is not 100% satisfied, you may let your customer return the product to us, and we will gladly replace, exchange or refund (less shipping) the full product price to you. Our Customer Support team will be happy to assist you at any time if you have questions or need to return a product.
We believe in excellence in customer service. If ever you have an experience that is anything but lovely, please contact us and let us know. Same goes if you have a wonderful experience, we want to know about it, please send us an email and let us know.